1.
General: Unwritten
rules or
guidelines that are peculiar to every
culture or
organization, and are supposed to be observed by all
parties in the
conduct of
business, entertaining, negotiating, politics, etc.
2.
Product development:
Statement of
attributes (
features and
benefits) that a new
product must be designed to have. A product protocol is prepared by
consulting all
parties (
customers, marketing,
production,
distribution) to the
project.
3.
Technology: Set of agreed upon, and openly published and distributed, standards that enables different firms to
manufacture compatible
devices to the same
specifications. All devices made under the same protocol
work with one another without any
adjustment or
modification.
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