A new report commissioned by the Financial Times, in conjunction with SLA, finds there is a substantial gap in the perceived value of information services. 55% of knowledge providers say they add "a lot of value", yet only 34% of executives are willing to say the same At the same time, the research reveals that executives appear more ready than ever to engage with information professionals. 49% of information users expect the level of interaction and engagement between knowledge providers and senior management to increase in the next three years To help you capitalize on this opportunity, the report outlines practical strategies to close performance gaps and enhance the value of information management to the business. Furthermore, it provides an actionable framework for success, based on the five core attributes of best practice performers. |