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TERM OF THE DAY rapport A positive or close relationship between people that often involves mutual trust, understanding and attention. Those that develop rapport often have realized that they have similar interests, values, knowledge or behaviors. Learn more about this term Usage Example The company was able to increase sales after establishing rapport with its customers by sticking to its commitments, demonstrating interest in the customer's lives and treating them as equals.

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FEATURED ARTICLE How Do You Find a New Job? Whether you are looking for a job in a field you're familiar with, or just looking to find a job, you can take a number of steps that will make the search... Read this article

VOICE YOUR OPINION If someone gave you $100,000 but said you had to spend it all today, what would you buy?

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